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Privacy policy

Privacy matters. This privacy policy describes how we collect data from users and how we use it.

This website complies with the safety regulations regarding the Protection of Personal Data reflected in Organic Law 15/1999, 13 December (LOPD) and in the Royal Decree 1720/2007, 21 December, on the Development of the Organic Law on Data Protection. It also complies with EU regulation 2016/679 of the European Parliament and Council, 27 April, 2016, on protection of individuals (RGPD).

1. Data protection

Lurmont Entertainment S.L, N.I.F B88523469, registered office Ronda de las Sirenas 5, Urbanización Pinar del Plantío, C.P 28221 Majadahonda, trademark Materlu, will be responsible for data processing. We work hard to provide a safe, confidential space and our email address is provided: info@materlu.com in order to resolve any doubts regarding this policy.

2. Data processing

Data transmitted through the website may vary depending the services requested and the actions expressly authorized. Purpose of processing:

  1. To provide the service requested, which is the writing and marketing of personalized stories, user sign-up and management of the contractual relationship.
  2. To send commercial communications about products and services with news and offers, taking into account factors such as preferences and browsing.
  3. To issue invoices for our services. The legal basis of this Privacy Policy is the contractual relationship between the Customer and the Company.

3. Data collection

Personal data is collected from order forms, special dates provided and contact details.
Order forms: We collect the name, email address, phone number and address of the recipient to communicate the details of the order to them and to ensure proper delivery.
Special dates: We collect the name and email address in order to send a notification before the special date provided.
Contact form: We collect the name, email address and phone number in order to respond to the forwarded request.
The Company is not responsible for fake, inaccurate, incomplete or out-of-date data provided by the Client.

The legal basis for data processing is provided consent. To contact us or to add comments on our website, it is necessary to accept this Privacy Policy. The future offer of products and services is subject to consent being provided, withdrawal does not affect the execution of the contract in any way.

We process identification data, which does not belong to protected categories.
Data recipients: Some of our technological service providers will have access to our customers’ personal data in order to perform their duties. These service providers will process the data in line with our instructions and rules. Moreover, data could be transferred to public administrations, courts and law enforcement in case of legal obligation of communication.

International transfers: Data collected will be stored within the European Economica Area (EEA). However it may be transferred and processed outside the EEA following the cloud storage model. Please note that any transfer made outside the EEA goes to groups belonging to the EU-U.S. Privacy Shield, who guarantee a level of protection of personal data.

4. Data storage

Data provided will be stored throughout the contract with the customer.
Data will be deleted as soon as it is not useful for the purposes for which it has been conferred.
Please note that, even if we do not save data, it may be stored in the network, depending on the operating policy of each network.

5. Data privacy and security

When handling and processing user personal data, we respect confidentiality and are committed to using said data in agreement with the applicable data protection legislation, taking all the necessary measures to avoid the alteration or loss of, and unauthorized processing or access to it.
This website has an SSL certificate, a security protocol which facilitates the safe transfer of data, from the user’s browser to our server and vice versa, in a fully encrypted transfer unavailable to third parties.
We cannot guarantee full invulnerability on the Internet and data breaches from fraudulent third party access.
We make sure that any member authorized by Lurmont Entertainment S.L to process the user’s data (including staff, collaborators and providers) respects the duty of confidentiality (contractual or legal).
Any security incidents identified by us (or at the express request of the Customer) the Customer will be duly informed, with the correct known information regarding the incident.

6. Accuracy and validity of data

Users are solely responsible for the accuracy and validity of data provided to https://www.materlu.com, thus exempting Materlu from all responsibility. Users guarantee the accuracy, validity and authenticity of the personal data provided, and pledge to keep it updated. The user agrees to provide complete and correct data.

7. Exercising of rights

Lurmont Entertainment S.L grants the following rights:

  1. Right of access: acknowledge which personal data is to be processed.
  2. Right of reply: correct inexact data.
  3. Right of restriction: memorize personal data in order to process it in the future.
  4. Right to erasure: request to erase personal data when applicable.
  5. Right to object: possibility to withdraw consent to send marketing information.
  6. Right to data portability: receive personal data provided to Lurmont Entertainment S.L in a structured format, of common use and machine-readable, and provide it to others responsible for processing by authorized methods.

These rights may be exercised freely and at any time by sending an email to info@materlu.com. Identifying data and rights to be executed must be specified. If some identifying data is missing, we will expressly request it from the user.

8. Acceptance and consent

User declares that they have been informed of conditions regarding personal data protection and accepts and consents to it being processed by Lurmont Entertainment S.L in the manner of and for the purposes stated in this Privacy Policy.

9. Privacy Policy changes

Our Privacy Policy undergoes regular changes. The updated version of our Privacy Policy is available on our website.